Unsure Which DNS Record to Add
Different platforms may ask for different verification or routing records.
Already built and published your website or landing page with ChatGPT Sites or another AI platform? We help Malaysian businesses connect a custom domain or subdomain, configure DNS correctly, and check that the published site is ready to access.
Keep your existing AI website hosting where supported. You may only need help with the domain connection — not a new website.
You may have completed a landing page using an AI website tool, but prefer visitors to use an address such as campaign.yourcompany.com.my instead of a platform-provided URL. The remaining work is often domain verification, DNS configuration and checking the final published address.
Different platforms may ask for different verification or routing records.
DNS changes should be checked carefully so unrelated email and website records are preserved.
We check domain resolution, HTTPS and access to the published site after configuration.
Our core service is for businesses that have already published an AI-built website and need a professional to connect it to their own domain.
What we can include, subject to platform capabilities and agreed scope:
These services are separately scoped after we understand your platform and requirements.
These are optional services. A domain-only connection does not automatically require a hosting migration or a monthly support plan.
Tell us which AI website platform you use, the published URL and the domain or subdomain you want to connect.
We verify the platform's current connection requirements, review DNS access and confirm the work needed.
With approval, we update the necessary records and verify the domain, HTTPS and live page.
We summarise the completed changes and note any platform-dependent limits or follow-up actions.
Please have your published website link, desired domain or subdomain, the name of your AI website platform and the person authorised to approve DNS changes. Depending on the setup, access to the domain's DNS administration and the AI platform's domain settings may be required.
Please do not send passwords or administrator credentials through the public enquiry page. We can arrange appropriate access after agreeing the scope.
Website design, content editing, new hosting, source-code migration, database migration, SEO optimisation, advertising campaign setup, conversion tracking implementation and ongoing maintenance are separate services unless quoted.
Our process includes checking relevant existing DNS records before changes. We aim to preserve unrelated services, but DNS changes can carry risk and depend on the accuracy of the current configuration and authorised access. Any higher-risk changes must be separately reviewed and approved.
Yes, if the current ChatGPT Sites account and project support connecting the requested domain. We can help with the required DNS records, verification steps and launch checks.
Not necessarily. If your AI website is already hosted and published on its platform, you may only need custom-domain and DNS setup. Separate hosting is relevant when you choose to deploy a compatible exported site elsewhere.
We can assist with business subdomains when the domain is under authorised control and the publishing platform supports the required setup.
A carefully scoped subdomain configuration usually does not require replacing the main website or email records. We review the current DNS configuration before making changes and flag conflicts or risks.
We can review setups from other AI and no-code website platforms. Supported records, verification steps and hosting options depend on each platform.
Possibly, if export and deployment are supported and the application's dependencies are compatible. We assess source files, functions, databases and integrations before quoting migration work.
Yes, as a separately scoped service. We can review key landing-page functions and supported analytics or conversion tracking setup, but we do not guarantee campaign results.
The time depends on access readiness, platform verification, DNS propagation and any configuration conflicts. We confirm the scope and expected timeline before work begins.
Share your website URL and preferred domain. We'll review the setup requirements and advise on the appropriate service scope.
Independent technical support service. Platform availability and compatibility depend on the provider's current features and account eligibility.